FAQ / Inquiries

Frequently Asked Questions (FAQ)

About performances and events

I want to know the details of the performance schedule, contents, performers, etc.

"Performance information"Please refer to.A list of performances will be displayed, so if you click "Details" of the performance you want to see, you can see details such as schedule, ticket information, and performers.again,"Performance archive search” as well.

I want to know the closing time.

Please refer to the "Performance time" section on each performance page. The scheduled performance time is listed under "Venue".However, please note that most performances will be posted after the required time is fixed, so it may be just before the first day of the performance.

Can I enter even if I am late for the performance?

Entry may be restricted after the performance starts due to production reasons and inconvenience to other customers.In addition, depending on the performance, reserved seats may be canceled at the start of the performance, and we may not be able to guide you to the seat indicated on your ticket.Basically, if you are late, please enter according to the guidance of the usher.Please arrive as early as possible.

Do you sell programs of past performances?

The back number of the performance program is "ONLINE SHOP” is on sale.We assume that there is stock for the sponsored performance, so please forgive us when it is sold out.

About tickets

How can I buy a ticket?

Tickets can be purchased at the Setagaya Public Theater Ticket Center and various play guides.For details, please refer to "Tickets" on the relevant performance page.It is also possible to purchase tickets online.For details on how to purchase, seethis museum."

Setagaya Public Theater Ticket Center (Sangenjaya Station Front Carrot Tower 5F)
Business hours: 10: 00 ~ 19: 00
Open all year round (except year-end and New Year holidays)
Tel: 03-5432-1515

I want to know the ticket sales date.

"Ticket sales information” or see “Release date” on the corresponding performance page.

Can I buy tickets outside of Tokyo?

Tickets for performances held at the Setagaya Public Theater/Theater Tram are available at the Setagaya Public Theater Ticket Center, online tickets, and various play guides depending on the performance.For more information on Setagaya Public Theater online tickets, please visitthis museum."

I would like to know about ticket prices.

Ticket prices vary for each performance, so please refer to the "Prices" section of the relevant performance page.

How can I buy tickets on the day?

It varies depending on the performance, so please check the performance page.

Is there a way to watch it as a group?

For group visits (10 or more people), please contact the Setagaya Public Theater sales representative.

Are there age restrictions for admission?

It varies depending on the performance, so please check the performance page.

What is U24 (Under24)?

This is a service that offers performance tickets, including performances hosted by the Setagaya Cultural Foundation, at half the general price or at a discount for those between the ages of 18 and 24. (Some performances are not eligible.) For details, see "U24 (under 24)"Please confirm.To use it, you need to apply for a U24 (Under24) card (free) in advance. For performances that are handled by U24, please check whether U24 is handled in the "Price" on the relevant performance page.This service is provided by Toyota Motor Corporation.

It is difficult to get through to the ticket center by phone. Is there any other way to apply?

On the day of sale, the lines may be busy and it may be difficult to connect.You can also purchase online, so if you have trouble getting through the phone,this museum” is also available.

Events such as workshops, theater tours, and lectures

How do I apply for participation?

"Curatorial programYou can see the details by clicking the desired title from "Upcoming Programs".Please check "How to Participate" on the relevant program page.Please note that the application method differs depending on the content.

Do you have anything for children?

Starting with the "Mixed Theater Workshop" held every month, the Setagaya Children's Project "Workshop Edition" for elementary school students to high school students is held every year during the summer vacation. increase.Detail is"Curatorial Program ArchivePlease check the corresponding program page from.

About facilities

How can I see the seating chart for each theater?

"Facility/service information"Than"Setagaya Public Theatre"When"Theatre tramYou can see the seating chart ofPlease note that the seating charts posted here are based on the basic shape of both theaters, so there is no classification based on seat fees.Also, please note that the shape of the audience seats differs depending on the performance.

Can I eat and drink in the theater?

At both the Setagaya Public Theater and Theater Tram, we ask that you refrain from eating or drinking in the audience seats.If you wish to use it, please do so at the lobby.
In addition, there is a restaurant area on the first basement floor and a restaurant with a view on the 1th floor, so please use them if you have time.

Is there a place where I can leave my baggage?

There are refundable coin lockers in each theater lobby, so you can use them according to the opening hours.

Are there any shops that sell goods?

Past performance programs, books, etc.ONLINE SHOP” is on sale.

Do you have childcare facilities?

At the Setagaya Public Theater and Theater Tram, childcare services will be provided for visitors to the performances for which advance tickets are sold.For details, please refer to the childcare service under "Appreciation Support" on the relevant performance page.

About services for people using wheelchair spaces.

Each theater has a theater space for wheelchair users, as well as a wheelchair-accessible toilet.For details, please refer to the wheelchair space under "Appreciation Support" on the relevant performance page.

Regarding smoking inside the hotel.

Both the Setagaya Public Theater and Theater Tram are non-smoking in the lobby and audience seating.If you wish to smoke after entering the theater, please use the smoking space outside the theater.When returning to the theater, please show your ticket to the attendant again.

Please tell me the procedure for renting a theater.

About traffic information

Please tell me how to get to the theater.

"Access"Please refer to.

Is there a parking lot?

Setagaya Public Theater does not have its own parking lot, so please use public transportation if possible.If you are traveling by car, you can use the paid public parking lot (Carrot Park) in the basement of the Carrot Tower where the theater is located, but please note that it may be crowded.

In addition, large vehicles cannot enter the parking lot, so buses and other vehicles must get off in front of the Carrot Tower.

In addition, please contact the following "Carrot Park" for inquiries about parking lots.
Carrot Park 03-5486-2311
http://www.setagayatm.or.jp/carpark/carrot_park.html

Can I use the route bus?

"AccessPlease refer to the item of "Bus" from ".

Others

If you want to put a link on your homepage.

Regarding the link to this site, you can set it freely as long as you notify us in advance.Terms and Conditions"Please refer to.

Can I use the photos posted on your website?

Individual information (characters, photographs, illustrations, etc.) posted on the Setagaya Public Theater website is subject to copyright. Reproduction, etc., without permission from Public Theater is prohibited. "Terms and Conditions"Please refer to.

Inquiries/Contact

Inquiry form

Inquiry form

We cannot answer inquiries about tickets, Setagaya Public Theater Tomo no Kai, childcare services, internships, and theater activities. Thank you.
It may take several days for us to reply to your e-mail.
If you do not receive an automatic reply email, please call the main number below.

Inquire by phone

performance ticket
Setagaya Public Theatre Ticket Centre
Tel: 03-5432-1515 (10:00-19:00, XNUMX days a week except year-end and New Year holidays)
About Tomonokai
Tomonokai Secretariat
Tel: 03-5432-1524 (10:00-17:00 on weekdays, closed on Saturdays, Sundays, and holidays, except for the year-end and New Year holidays)
About childcare service
Childcare service * Please apply in advance by noon 3 days before the desired date of use.
Tel: 03-5432-1526
Other inquiries
* For inquiries other than the above items, please call the main phone number.
Depending on the content of your inquiry, we will connect you to the department in charge.
Setagaya Public Theatre
Tel: 03-5432-1526 (representative)
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